Mechanical Branch Models - Terms and Conditions of Use
Payment Security
Mechanical Branch Models uses the Paypal Payment Gateway for its online credit card transactions. Paypal processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the Paypal gateway are secured payments.
• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by Mechanical Branch Models, its staff, agents suppliers or any other outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within Paypal's bank-grade data centre, further protecting your credit card data.
• Paypal is an authorised third party processor for all the major Australian banks.
• Paypal at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Mechanical Branch Models.
For more information about Paypal and online credit card payments, please visit www.paypal.com.au
Delivery Policy
Once an online order has been received by Mechanical Branch Models, you will receive an email confirming your order details (on the proviso that your e-mail address has been provided). Receipt of your order will usually by confirmed within 24-hours of ordering.
If goods are in stock, we will send your goods via Australia Post normally within 3 working days. If goods are unavailable for any reason, we will contact you to discuss if you would like to split the order and deliver the out-of-stock goods once they become available. Once despatched, you will be notified by email and given a tracking number to track deliveries on the Australia Post website. Please allow up to 8-10 working days for delivery.
If your home address is likely to be unattended at the time of delivery, you might consider suing your place of work as your delivery address. This may be a more convenient option as it will save you a trip to the Post Office or nominated Australia Post collection point.
Customer Responsibilities
Mechanical Branch Models guarantees the quality of the products it sells. However, we are unable to guarantee the quality of workmanship you provide as the modeller. Therefore the appearance of the assembled model may vary greatly depending on your modelling skills and experience.
Detailed instructions are provided where significant assembly is required and the importance of reading and following them cannot be overstated. If in doubt, please contact us at info@mechanicalbranch.com.au for clarification or guidance.
Availability of Product
The Mechanical Branch Models website will indicate if an item is in stock or otherwise. However, as we are a small operation, this information may be incorrect from time-to-time. Confirmation of availability will be confirmed by e-mail at the time of order.
If for some reason beyond our control, an item or items become unavailable after an order is confirmed, you have the option to wait, receive a full refund via Paypal, purchase an alternative product or receive a credit against future purchases. In these circumstances, we will discuss these options with you, generally by e-mail or telephone.